Andrea

• Gathering, Analyzing tickets; where should notes go

  • Confluence?

• Wally - Licenses, NetSuite account cleanup

• Matrix of permissions

• Issue with conflicting priorities

• Colleen, Will Ritchings' list of fields to get rid of…

Stacey

• Service Desk Items

  • Matt Martin

  • Kate

• Weekly campsite and vistar reports

  • Mike Levesque graphs to add to weekly reports

• CRM to NetSuite integration: to meet with Charlie

• Username Password updates for AVagent reports

Wally

• John Hayhow:

  • 6 month Contract, works for Anderson Frank

• Pablo

Julia

• Raw data for Revenue Share is in Snowflake

• Corevalue is analyzing stored procedures

• Dynamic Rate Card - Jawad will work with Abe once all the data is in Snowflake

• Julia has a workaround / process that has worked for years in order to send checks for revenue share; requires a change to cap at 100%

  • Julia and Analisa had agreed to move forward with this process

  • Julia was mandated to not use the workaround process and instead have CoreValue rebuild the process with Snowflake, Looker

• Drive-byes must stop! / open up a ticket and capture who you’re doing the work for

Frank

• Geckoboard from NetSuite

• API integrations with CoreValue

  • kicked off last week

  • need to discuss data mapping

• Change in scope: Geckoboards shall not go down

• Those darned History Tables…

Abe

• Looker Testing and Promotion process for CoreValue

• Elevator Health Log Tableau reports

• Helpdesk option for running existing reports created

• Looker: Updated cron for PDT and Datagroup maintenance schedule

  • 0 8-20 * * MON-FRI

  • “At minute 0 past every hour from 8 through 20 on every day-of-week from Monday through Friday.”

• Followed up with Allie re: Scott Marden and the Axper and Linkett camera data

  • For now, Scott is manually looking at Axper files. Not using Looker

• Looker Environments with CoreValue

• Corevalue JIRA Project Configuration and user administration

• Churn - backlog

  • Met with Aaron to review

  • Documented

  • Documentation in JIRA

  • To add to Confluence

• Tableau product selection

• NOC tableau report production. Asked for 1 year of data, we only keep 30 days

  • Told them to escalate if a project is needed to analyze more history